Refund policy
Due to the nature of print-on-demand products, I do not accept cancellations on custom-printed fabric or 3D-printed kits.
The following items cannot be returned or exchanged
- Custom or personalized orders
- Digital downloads
Any issues with downloading a digital file, printing, etc. are no exceptions to the no-refunds rule, as I am happy to provide support for any technical or pattern issues.
Conditions of return:
Buyers are responsible for return postage costs. If the item is not returned in its original condition, the buyer is responsible for any losses in value.
- Contact me within 14 days of delivery
- Dispatch items back within 30 days of delivery
- No final sale items